Terms and Conditions

Article 1 – General

These General Terms and Conditions apply to any use of the website Hipenchic.nl (Website) and to all agreements concluded between you and Hip&Chic.

Article 2 – Offers

2.1 All offers on the Website are without obligation, unless expressly stated otherwise.

2.2 Hipenchic.nl cannot be held to its offers if you could reasonably have understood that the offer contained an obvious mistake or error.

2.3 The prices stated on the Website are inclusive of VAT. A contribution to the shipping costs will be stated separately to you, prior to the moment of ordering. This contribution may depend on the order size. The contribution to the shipping costs will not be refunded in the event of a return.

Article 3 – Data

3.1 You must ensure that your details including, but not limited to, email address, address details, telephone number and bank account number are complete, correct and up to date. You also guarantee that you are legally authorised to use the Website in any way.

3.2 Hipenchic.nl guarantees that all your data will be treated with the utmost care and that this data will not be passed on, resold or otherwise made available to third parties without your prior consent.

3.3 Hipenchic.nl will process your data and include it in its file in order to be able to fulfil its obligations arising from the agreement it has concluded with you and/or to be able to process your request. In addition, your e-mail address can be used to inform you of certain products and services of Hipenchic.nl that may be attractive to you. If you do not want this, you can indicate this and unsubscribe at any time via the link mentioned in the newsletter.

3.4 You can always view and, if desired, change your own data on the Website.

Article 4 – Conclusion of the agreement

4.1 The agreement is concluded when Hipenchic.nl receives your order.

4.2 Changing an agreement is only possible if this has been expressly accepted by Hipenchic.nl.

Article 5 – Delivery

5.1 The order will be delivered to your home, unless you have indicated on the Website that the order should be delivered to a different delivery address. The shipment is the same day if ordered on working days before 17:00. The parcel services PostNL and GLS strive to deliver the next day. However, no rights can be derived from this.

5.2 You are obliged to take delivery of the purchased products at the time they are made available.

5.3 If you refuse to accept delivery or fail to provide information or instructions necessary for delivery, the products intended for delivery will be stored at your risk and expense.

5.4 If you have provided an incorrect address for delivery, you will be responsible for any additional shipping costs.

5.5 You have the right to cancel the agreement free of charge if the article has not yet been sent. To do so, you must send an e-mail or letter to Hipenchic.nl. Any payments will be returned to you within 10 days of notification.

Article 6 – Risk during transport

During the transport of the products Hipenchic.nl will bear the risk in case of damage, theft or loss of the products. At the moment of delivery of the products this risk will pass to you.

Article 7 – Cooling-off period

7.1 You are entitled to dissolve the agreement without giving any reason within 14 days after receipt of the product in question. Hipenchic.nl will then refund the amount paid by you within 30 days after receipt of the returned product, provided that the product in question is undamaged, not worn, washed or otherwise clearly used or processed and is provided with the original packaging and (info) cards.

7.2 You will be responsible for the costs of returning the product in question.

7.3 When you return a sale item, we will send you a store credit equal to the purchase amount.

Article 8 – Guarantees

8.1 Hipenchic.nl guarantees that the products to be delivered comply with the specifications stated on the Website.

8.2 You must examine the delivered product at the time of delivery, but in any case within the shortest possible period. In doing so, you must examine whether the quality and quantity of the delivered product correspond with what was agreed, or at least meet the requirements that apply to it in normal (commercial) traffic.

8.3 If within 14 days after delivery it appears that the products do not meet the specifications stated on the Website, Hipenchic.nl will ensure that the amount paid by you will be returned within 30 days after receipt of the products. You can also, at your own discretion, request Hipenchic.nl to replace or repair the product in question. This warranty period is only longer if the manufacturer of the product in question itself provides a warranty of more than 14 days.

8.4 After the warranty period referred to in Article 8.3 has expired, Hipenchic.nl is entitled to charge all costs for repair or replacement, including administration, shipping and call-out costs.

8.5 The warranty referred to in this article shall lapse if the defect has arisen as a result of improper or inappropriate use or if, without the written permission of Hipenchic.nl, you or third parties have made changes or attempted to make changes to the product in question or have used it for purposes for which the product is not intended.

Article 9 – Retention of title

Hipenchic.nl remains the full owner of the delivered product until the purchase price has been paid in full.

Article 10 – Payment

10.1 When concluding the agreement, you determine how you wish to pay. For example, you can choose to pay with IDEAL, Creditcard, Bancontact, Sofort, Paypal, Klarna or Fashioncheque

10.2 Hipenchic.nl will only deliver the product once payment has been made in full.

Article 11 – Intellectual property rights

11.1 The (intellectual property) rights relating to the Website, including the rights to the texts, images, design, data files, photos and other (still and/or moving) images, formats, software, brands (including domain names) and other materials, are owned by Hipenchic.nl, its licensors, the manufacturers of the relevant products and/or third parties with whom Hipenchic.nl is not affiliated.

11.2 You may not make (parts of) the Website available to third parties in any way and/or reproduce it other than by downloading and viewing it on a single computer and/or printing one hard copy.

11.3 In addition, you may not make any changes to the delivered products, unless the nature of the delivered product dictates otherwise or unless otherwise agreed in writing.

11.4 You may only create a hyperlink to the Website if this is done for information purposes only. Creating a hyperlink for any other purpose, such as a commercial purpose, is therefore prohibited.

Article 12 – Liability

12.1 If products delivered by Hipenchic.nl are defective, the liability of Hipenchic.nl is limited to what is stipulated in these General Terms and Conditions under Article 9 (Guarantees).

12.2 Hipenchic.nl's liability for direct or indirect damage is in any case always limited to an amount equal to the purchase price of the defective product, unless the damage is due to intent and/or gross negligence, or to injudicious or improper use by yourself.

12.3 Hipenchic.nl hereby excludes any liability for any damage whatsoever, direct and/or indirect, in any way arising from and/or resulting from the inability to use the Website, the fact that certain information on the Website is incorrect, incomplete or not up to date and the unlawful use of Hipenchic.nl's systems, including the Website, by a third party.

Article 13 – Force Majeure

The parties shall not be obliged to fulfil any obligation if they are prevented from doing so as a result of a circumstance that is not their fault and for which they are not responsible under the law, a legal act or generally accepted views.

Article 14 - References

The Website may contain references (for example by means of a hyperlink, banner or button) to third party websites. Hipenchic.nl has no control over these websites. Hipenchic.nl is not responsible for the content of these websites.

Article 15 - Miscellaneous

15.1 Any deviations from these General Terms and Conditions may only be agreed in writing. No rights may be derived from such deviations with regard to legal relationships entered into later.

15.2 The administration of Hipenchic.nl applies, unless proven otherwise, as proof of the requests and/or orders made by you. You acknowledge that electronic communication can serve as proof.

15.3 Hipenchic.nl is entitled to transfer the rights and obligations arising from the agreement with you to a third party by means of a single notification to you.

15.4 If and to the extent that any provision of the General Terms and Conditions is declared null and void or is annulled, the other provisions of these General Terms and Conditions will remain in full force. Hipenchic.nl will then establish a new provision to replace the null and void/annulled provision, whereby the purport of the null and void/annulled provision will be taken into account as much as possible.

Article 16 - Applicable law and competent court

These General Terms and Conditions are governed by Dutch law. Any disputes will be submitted to the competent court in Amsterdam. These General Terms and Conditions can be amended by Hipenchic.nl at any time. Hipenchic.nl therefore advises to regularly review the General Terms and Conditions.