Free shipping from €50
NB!
If you choose your own shipping method, please use the correct warehouse address. Returns to our office address will not be accepted, and forwarding costs are at your own expense. The return address is Hip&Chic, Hoogendijk 2C, 2952 AE Alblasserdam . Always register your return first via the button above.
RETURN CONDITIONS
- Items are unworn, clean, unwashed and undamaged.
- All price tags and original packaging are intact.
- We will receive your return within 14 days of your request.
Upon receipt we will check the return. If the conditions are not met, it will be refused.
DO YOU WANT TO EXCHANGE AN ITEM?
Place a new order and then return your previous order. Are both items not to your liking? You can return them together. Please state this clearly in your return request .
WHEN WILL MY MONEY BE REFUNDED?
We will refund the purchase amount within 30 days of receiving your return, provided the item meets the return conditions.
PROBLEMS WITH YOUR ORDER?
Received the wrong item? Send an email to customer@hipenchic.nl and we will gladly solve it for you.
Item missing? Email us your order number and the missing item via customer@hipenchic.nl .
Received a damaged item? Let us know via customer@hipenchic.nl and mention your order number, the item and a description of the damage. We are happy to help you.